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Customer satisfaction is imperative for the incessant survival of any organization around the world. Keywords: Customer Satisfaction, Internet Banking, Citibank N.A. Informational technology in the form of e-banking plays a significant role in. UTAUT2 theoretical framework and E-service quality dimensions.
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THE EFFECT OF ELECTRONIC BANKING ON CUSTOMER SATISFACTION IN NIGERIA. The Factors influencing Customers Satisfaction with e-Banking Services: A. The study aimed to investigate the impact of electronic banking of customer loyalty of. Thesis submitted to the Department of Business Administration.